East Tennessee Children's Hospital
Patient Service Representative I
PayCompetitive
LocationKnoxville/Tennessee
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 5712
- Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible.
- Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission.
- Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths.
- Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.
- East Tennessee Children's Hospital will improve the health of children through exceptional, comprehensive family-centered care, wellness, and education.
- To greet patients and ensure all information is gathered for efficient encounters and billing outcomes.
- Minimum Education
- High School Diploma/GED Preferred
- Minimum Work Experience
- 1-2 years in Medical Office setting preferred
- Required Licenses/Certifications for position
- NO
- Required Skills, Knowledge, and Abilities
- Ability to multi-task while presenting a positive and comforting presence with patients and families.
- Efficient typing, filing and troubleshooting skills.
- Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
- Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.
At East Tennessee Children’s Hospital, care is at the CORE of who we are. We are comprised of care team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.
MISSION
BASIC PURPOSE OF THE JOB
JOB REQUIREMENTS
PHYSICAL REQUIREMENTS
About the company
East Tennessee Children's Hospital is a private, independent, not-for-profit, 152-bed pediatric medical center in Knoxville, Tennessee.